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Saturday 17 May 2008
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Remote check-in smooths the way home


January 7, 2006 - Royal Caribbean guests can now complete the airline and luggage check-in process for their flights home even before they step off the ship.

The new service enables guests to bypass the traditional airport check-in, adding convenience and reducing wait time by an estimated 45 minutes to two hours.

The service, called Onboard Check-in and Luggage Valet, is being rolled out at ports across the United States following successful tests in Vancouver during the past three Alaska cruise seasons.

Up to 75 percent of eligible guests used the service, averaging more than 500 guests per sailing and nearly 65,000 pieces of luggage this year.

Says spokesman Nick Hafner: "The luggage valet service makes returning home easier than ever. Our guests don't have to locate their luggage, transport it to the airport or stand in long lines, waiting to check in. Our goal is to provide an improved guest experience and an enhanced security process. We have accomplished both."


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Royal Caribbean at a glance
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Royal Caribbean
Holiday News
Asia in 2007
Year 2007-08
Cape Horn 2007-08
Oz and NZ 2007-08
South America 2008-09
New giant for 2009
Freedom class cruising
Remote check-in
Scaling the heights
Sweeter dreams
The Fleet
Brilliance File
Empress of the Seas
Enchantment of the Seas
Explorer of the Seas
Freedom file
Grandeur of the Seas
Jewel of the Seas
Legend file
Liberty of the Seas
Monarch of the Seas
Navigator file
Radiance file
Serenade
Splendour file
Vision file
Voyager file

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